Warranty Claim Form
At Bosu Australia we offer 12 Months Manufacturer warranty for Bosu Products.
All faulty products will be repaired, replaced or refunded unless,
- The claim is against normal wear and tear
- The product shows signs of negligent use
- Incorrect assembly
- The product is outside of warranty period
- The product has been exposed to elements
- No proof of purchase
- Failure to service and maintain
- The claim is made by anyone else but the original owner
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- You must provide proof of purchase
Please Enter your details below
FREQUENTLY ASKED QUESTIONS
Get the answers to our most frequently asked questions.
Store your BOSU® Balance Trainer out of direct sunlight. Store platform side down, dome side up. For multiple Balance Trainers avoided dome to platform contact, they should be stacked either dome to dome or platform to platform.
Not sure which BOSU® product is right for you? Read this article to see which one is the right fit for you.
You can try using a Vinyl patch from an air mattress, pool liner, or waterbed that can be picked up at your local hardware store. We also recommend trying a product found online called AirStop . It comes in a tube like toothpaste. Several customers have had success with this product. AirStop is made for patching Vinyl footballs, basketballs, soccer balls, etc.